HOW LONG DOES SHIPPING TAKE?
Each design and product is printed and made as we receive your order. This process takes 1-7 days with an average of 3 days. Standard shipping times after that are 3-7 days for US shipping and 10-20 days for International orders.
Please note that International orders are subject to import duties and taxes that are the recipient's responsibility. We ship both from the US and Europe, and your package will be sent from the best location depending on stock and where you are located.
WHAT IS YOUR RETURN POLICY?
We stand by a 100% happy or your money back-guarantee. That means that if an item does not fit or if you are unhappy with your purchase, we will get you a new size or refund as you wish. If you want to return something please email support@outrunthedark.com and we will take care of you!
IS THERE A CUSTOMS CHARGE?
If you order from outside the US, there might be a customs charge depending on what country you live in. Unfortunately, some governments randomly pick packages they check and decide to charge extra for importing goods over a certain value. This is not a fee imposed nor collected by our company, so we don’t get any of it. Please make sure you check what customs rules apply to your country before ordering.
WHERE CAN I FIND TRACKING INFORMATION?
If you order from outside the US, there might be a customs charge depending on what country you live in. Unfortunately, some governments randomly pick packages they check and decide to charge extra for importing goods over a certain value. This is not a fee imposed nor collected by our company, so we don’t get any of it. Please make sure you check what customs rules apply to your country before ordering.